Tuesday, March 19th

  • 8:45 - 9:00


  • 9:00 - 9:30

    Behavioural Economics

    Reward is intended to engage people and guide their behaviour at work, but how much do we really know about what people feel about gain, loss and making choices? Behavioural Economics and Decision Research provide essential signposts for what works and what doesn’t. These insights will help participants better understand how their people respond to workplace policies and how to build
    those insights into better plan design.


  • 9:30 - 10:00

    Dialling Up Digital - The Opportunity

    Digital technology is the great game changer – not only to do things more efficiently and faster but also to do things differently. Although Digital capability can deal mindlessly with far greater levels of complexity, shouldn’t we be harnessing that capability thoughtfully – to make Reward more simple, more engaging and more human?
    This session challenges us to apply Al with intelligence – to connect Reward more closely to our people, their feelings and their wider workplace experience.


  • 10:00 - 10:30

    The Power of Recognition

    At the last Neovation Event in 2023, we looked at what should be driving New Principles for Reward; “People want to feel valued, recognised and fairly rewarded”. In this session, we take a closer look at the power of recognition and how it can change behaviour and enhance organisational culture.


  • 10:30 - 11:00

    Refuel & Connect

  • 11:00 - 11:30

    ShoeMars 2024: Session 1

    Neovation brings issues to life by using highly interactive case

    studies for participants to work their way through collaboratively. In this first of three sessions we meet ShoeMars several years after our first encounter in 2023. As a more mature company ShoeMars faces a new set of challenges – what’s working and what isn’t to make better progress? ShoeMars adopts “The Cube” to develop its Digital Reward Strategy and navigate the new frontiers it faces.

    The ShoeMars Reward Challenge

  • 11:30 - 12:00

    Reward: From Fashion to Fact-based?

    One of the strongest justifications for Reward is market alignment. To engage, inspire and keep your people, it’s not enough to be conscious of what others do; you need to do something similar. In an increasingly transparent world, it’s not difficult for your people to compare themselves against others, both inside and outside your organisation. Does that make Reward a Fashion industry, or is there more to it than that? Can data, analytics, and insights from your people help you measure and improve the return on investment you get from your spend on Reward? This session looks at practical ways in which you can move more firmly from fashion to fact based Reward.


  • 12:00 - 12:30

    Harnessing Data & Analytics

    A panel session to learn from the real-life experiences of other practitioners – how they have used Data & Analytics in their organisations.

  • 12:30 - 13:00

    Leveraging AI for enhancing Employee Experience

    In 2011, Marc Andreessen, one of the founders of Netscape and an early investor in tech, famously said in a Wall Street Journal article, “Software is eating the World”. Now, Artificial Intelligence (Al) is set to transform the way work gets done. If digital technology is the great dissolver of boundaries between different activities, how will it transform our experience of work? Can we use Al to enhance human capability or replace it? How can we apply technology with intelligence to integrate our people’s workplace experience?


  • 13:00 - 13:45


  • 13:45 - 14:15

    ShoeMars 2024: Session 2

    Through Neovation’s interactive case study, participants work
    collaboratively on the new challenges faced by ShoeMars as a more mature company. In this second of three sessions, participants develop the organisation’s Digital Reward Strategy using “The Cube” to navigate new frontiers.

    The ShoeMars Reward Challenge

  • 14:15 - 14:45

    Thinking Differently – How to Unlock Diversity of Thought

    The way companies organise their Reward function is a key factor in
    how things get done. Some organisations prefer to keep a comprehensive view of their Reward activities and total spend –
    how do they do that? Other companies are happy to delegate responsibility for Reward to divisional and geographical business units – what does that look like? Where are the trade-offs, and how will technology change what’s possible? In this session, participants can take a view on how the Reward organisation could and should evolve through the application of technology.


  • 14:45 - 15:15

    The Reward Organisation of the Future

    A panel session to learn from the real-life experiences of other
    practitioners – how do they see the Reward organisation of the
    future- what will ti focus on, how will ti get things done, and what skills will be needed for people to thrive in this environment?

  • 15:15 - 15:45

    Refuel & Reconnect

  • 15:45 - 16:15

    ShoeMars 2024: Session 3

    In this final session, participants work collaboratively to reach conclusions and learn from the new challenges faced by ShoeMars as a more mature company. Has “The Cube” helped them to develop
    the organisation’s Digital Reward Strategy and navigate new frontiers?

    The ShoeMars Reward Challenge

  • 16:15 - 16:45

    How to Think Like and Ad Agency to deliver a World-Class Reward experience

    Reward is much more than numbers and rules. It’s an emotionally
    charged minefield that can explode unexpectedly with life-changing consequences. How can we best handle such a volatile substance?
    Getting the message across isn’t simply a mechanical exercise; it brings feelings, values and organisational culture into play. In this session, participants look at how better to shape the message and get it across to their people.


  • 16:45 - 17:15

    Pass the cube

    An interactive session on what we have learned from the day and what we are going to do about it when we return to our organisations.

  • 17:15 - 19:00

    Relaxed networking with drinks

View Programme PDF


  • Peter Newhouse

    Peter Newhouse

    Global Reward Counselor

    Peter Newhouse is a well-known expert on pay. Currently focused on the Future of Reward, he is a frequent speaker at international conferences, has had articles published in newspapers and specialist publications and has featured on television and radio.

    Peter was Unilever’s Global Head of Reward from 2010 to 2021. He was previously a senior executive at Ford in North America and Group Head of Remuneration at Standard Chartered Bank in London.

    After graduating with a Law degree, Peter started his career in Reward in 1980 when he joined the American consulting company Organization Resources Counselors Inc (ORC). As well as developing the Reward consultancy services of MM&K, specialists in executive and incentive compensation, Peter also ran his own Reward consulting business, Peter Newhouse & Co from 2000 until he joined Unilever in 2010.

  • Chris Andrew

    Chris Andrew

    Chris has been working in employee engagement before it was even a thing. With a background in marketing and design, he has a passion for brand, driving behavioural change and using effective communication to help organisations to achieve their goals.

    He has developed inspiring engagement campaigns and transformation projects across the employee lifecycle for a wide range of organisations, including BT, Boots, Coca-Cola, London Stock Exchange Group, O2, S&P Global and Unilever.

  • Sarah MacDonald

    Sarah MacDonald

    Sarah is a business leader who spent 25 years leading change for some of the world’s top brands. With a degree in sport management and psychology, she was instrumental in the growth and development of the Nike women’s retail business in the UK and Europe and went on to work as a senior leader for GlaxoSmithKline and the world’s leading Investment bank, Goldman Sachs.

    Sarah is an expert in building experiences and believes they help us create emotional episodes which shape our attitudes, behaviours and performance.

    She is an entrepreneur, mum of four, Founder of The Leadership High and MacExperience (MacX)

  • Leigh Bornstein

    Leigh Bornstein



    Leigh Bornstein serves as the COO at uFlexReward, where she leads the Client Engagement team and directs the client experience strategy to ensure seamless platform delivery. Central to her role, Leigh oversees the full spectrum of the client journey – from sales and project management to business strategy and customer success; aiming for optimal client satisfaction and operational efficiency.

    With over a decade of expertise in Reward and HR, Leigh has successfully orchestrated the launch of more than ten global Total Reward System projects, positively affecting over 100,000 employees across 100+ countries. Before joining uFlexReward, Leigh developed her skills in coaching and leading large-scale HR and reward transformation projects for multinational clients, with previous positions at Unilever, Xerox/Buck Consultants, Conduent, and Endava. Outside of work, Leigh is passionate about photography and adventure, including hiking, snowboarding, surfing, and yoga.

  • Ovul Sezer

    Ovul Sezer

    Ovul Sezer is a behavioral scientist and a stand-up comedian. During the day, she is an Assistant Professor of Management & Organizations at Cornell University, where she teaches Managerial Decision Making, Diversity and Organizational Behavior. Late at night, she performs stand-up routines in comedy clubs.

    She applies the same observational tools to both jobs, identifying a particular human behavior that seems interesting or confusing, either by studying it in-depth using experiments or describing it with humor. Her research focuses on Impression (Mis)Management – the mistakes we make when we try to impress others. She received her bachelor’s degree in Applied Mathematics from Harvard University, and her Ph.D. in Organizational Behavior from Harvard University.

  • Dr Meisha-ann Martin

    Dr Meisha-ann Martin

    Senior Director of People Analytics and Research


    Dr. Meisha-ann Martin is the Senior Director of People Analytics and Research at Workhuman, the company revolutionizing the way employees celebrate, connect with, and appreciate each other in the workplace.   

    Meisha-ann has a personal passion for diversity, equity and inclusion and loves using data and analytics to identify and remedy inclusion gaps in the employee experience. She is considered a people analytics/employee experience expert as she has led these efforts in companies like Flex, JetBlue and Raymond James Financial and is the former head of talent experience at ServiceMaster.   

    Meisha-ann has a Ph.D. in industrial/organizational psychology based on her research on diversity attitudes in the workplace and has fifteen years of experience working in people analytics and employee engagement across a variety of different industries.  

    Meisha-ann regularly speaks at conferences, on webinars and on podcasts; her thought leadership has been featured in Forbes, HR Dive, and Benefits Pro.   

  • Martha H. Cook

    Martha H. Cook

    Global & EMEIA Total Reward Leader


    Martha is the EY Global and EMEIA Total Rewards leader and leads EY’s Total Reward Center of Excellence. Martha advises global company Boards, C-suites and HR leaders on emerging global trends, leading TR framework designs and practical strategies to enhance their EVPs, employer brands, WF experience and retention while harmonizing across people, performance & rewards agendas.

    She has a proven track record of helping implement strategic solutions that integrate cost efficiency, market leading design, & employee engagement with digital insights that promote performance, wellbeing and long term value stakeholder outcomes.

    She a frequent contributor to the global total reward discourse through her participation in EY thought leadership, external webcasts, publications, and speaking events (most recently Davos in 2023).

  • Gaurav Khera

    Gaurav Khera

    Gaurav Khera is Infosys’ Digital Experience Business leader for EMEA region. Gaurav advises global brands to leverage digital technologies to create hyper personalised, connected, and frictionless journeys for employees and customers to increase brand loyalty, improve productivity and profitability.

    Gaurav brings wealth of experience in envisioning and delivering digital, and data led business transformation initiatives for enterprises across multiple industry domains. He believes that rapid maturity of disruptive technologies like Generative AI, machine learning, blockchain, cloud, automation and advanced analytics is forcing organisations to be more innovative, agile, and pushing boundaries to re-invent their business and engagement models. 

    He is excited about the prospect of limitless possibilities that Generative AI brings to redefine employee experience in the modern workplace and looks forward to engaging conversations with the industry experts at Neovation.

  • Ian Leslie

    Ian Leslie

    Ian Leslie is the author of acclaimed books on human psychology and behaviour, translated into over a dozen languages. Malcolm Gladwell describes him as “one of my favourite writers”.

    Ian has a background in business; before launching a writing career he worked as a strategist for some of the world’s biggest brands at ad agencies in London and New York. He is a contributor to the Financial Times, the Economist, and the New York Times and a keynote speaker at companies and conferences around the world, on curiosity, innovation, and productive disagreement.

    In his popular Substack newsletter, The Ruffian, he writes about culture, politics, and creativity in the age of AI. Ian is a fellow of the Royal Society of Arts. He lives in London with his wife and two young children.

  • Howard Fry

    Howard Fry

    Global Creative Director


    Howard Fry serves as the Global Creative Director at Gallagher’s Communication Consulting Practice.

    With over 15 years of experience, Howard has collaborated with many major global brands including Apple, Nike and Walmart, helping leaders link benefits and well-being initiatives to their workforce in compelling, relevant, and entertaining ways that foster awareness and increase adoption.

    His passion lies in bridging the gap between internal and external brand experiences, adopting a marketing agency mindset to achieve tangible business outcomes, and helping people live happier, healthier lives.

  • Simon Patterson

    Simon Patterson



    Simon Patterson is actively engaged as advisor to the remuneration committees of several FTSE 100 companies and consults widely on executive compensation, incentive compensation design and performance measurement. 
    Prior to Farient, he was Managing Director at Pearl Meyer. Previously, Simon founded Patterson Associates with a streamlined team focused on delivering business results by linking remuneration and reward systems to business needs and increasing returns for shareholders. Prior to that, Mr. Patterson was the worldwide partner in charge of executive compensation in Mercer’s London office and the co-founder of SCA Consulting in Europe. 
    Mr. Patterson holds a BSc (Hons) from University College London and an MBA from the Anderson School of Management at UCLA. 

  • Yvonne Prang

    Yvonne Prang

    Senior Director in the Global Rewards Center of Excellence


    Yvonne is passionate about the intersection where numbers and people meet. She delivers impact to the business through driving transformational change in Rewards with a global team of Compensation, Benefits and Recognition professionals across McDonald’s largest International Operated Markets outside of the US. In this role, she acts as a translator to bring McDonald’s Rewards strategy to life globally in creating the employee experience of the future.

    Her path at McDonald’s started in Germany in 2008 as the team lead of the Compensation & Benefits team. Over the years, she drove several international transformation projects and was promoted first to a European, then a global role.

    Prior to McDonald’s, Yvonne built her expertise in Human Resources in different roles at Infineon Technologies, as a Consultant at Kienbaum and PriceWaterhouseCoopers and started her career at Siemens in Leadership Development. She holds a Master’s degree in Business Administration from the University of Vermont, USA, and a German/ French postgraduate degree.

    Fuelled by her passion for people, Yvonne serves as an international mentor to support her mentees in developing and achieving their career ambitions.

  • Constantina Tribou

    Constantina Tribou

    Beauty & Wellbeing Chief HR Officer


    Currently Chief HR Officer Beauty & Wellbeing Business Group, based in the US since July 2022. Previously, Global Head of Reward for Unilever since April 2020, based in the UK and before that, Global Vice President of Human Resources for Foods & Refreshments Division since January 2018, based in the Netherlands. I began my career for Unilever in Greece, where I come from, as Total Quality Manager, in 1999.

    In 2000, I moved to the Marketing Department, initially as Brand Manager of Knorr Products and then became the Group Brand Manager of all brands under the Spreads, Olive Oil and Dressings categories. I moved to the Customer Development Department in 2005 as Trade Marketing Manager for the company’s Foods Portfolio. I returned to Marketing in 2007 and took over the Marketing Director position for all Foods and Beverages brands, overlooking also the company’s Media department. I took over the position of HR and Communications Director for Greece in September 2011.

    As part of my marketing career, I have been awarded with the fastest Brand Growth award in 2005. I am a member of the Board of Greek Female Managers and Entrepreneurs Governing Committee and mentor 20 young female talents.
    I am currently also the Unilever representative in the Ben & Jerry’s Independent Board.

    I studied Acting in parallel with my University Business Studies and I always enjoy a good play, a film or a music performance. I love arts and try to visit as many art exhibitions as I can. I also have a passion for history and love reading biographies. A good laugh makes my day and travelling with my family is one of the things I enjoy the most. I am married to Konstantinos, we have been together for 30 years now and we have two teenage daughters, Nefeli and Natalia, that keep us alert, trying to stay cool.